Yes, please contact me to discuss the possibility of an on-site custom CX workshop / innovation session.
We work with a select group of customers to help you develop journey mapping exercises related to your customers, and to drive customer-centric innovation in pursuit of improving your customer experience. In these 1:1 workshops, we come to your location and teach your teams how to use the journey mapping framework to improve your customer's experience with your brand. Expect to gain customer insights, identify issues and opportunities, examine the business impact of key moments in your customer's journey, and design customer-focused innovation that drives business results. Please fill out the information below if you'd like to talk with us.