ORACLE CUSTOMER EXPERIENCE JOURNEY MAPPING WORKSHOP
RE-IMAGINE YOUR CUSTOMERS’ ODYSSEY!
YOUR CUSTOMERS ARE EMBARKING ON A JOURNEY WITH YOUR BRAND. WE CAN SHOW YOU HOW TO GUIDE THEIR EXPERIENCE ALONG THE WAY.
Customers’ attitudes and behaviors are ever-changing in the buying process. Journey mapping is a customer-focused, in-demand methodology that allows you to look through your customers’ eyes and understand their experience with your brand.
To learn about this powerful tool, please join Oracle for a Customer Experience (CX) Journey Mapping Workshop. This workshop will be packed with leadership best practices that impact CX initiatives, real-world examples, and exercises to help you become skilled at viewing your company and products as a customer does. You will walk away with ideas to implement new processes and solutions for your organization.
TOP REASONS TO ATTEND:
- Journey through a customer’s buying process in an interactive activity with peers
- Uncover CX challenges and areas that need improvement within your business
- Take away actionable CX tools to boost key business measures: acquisition, cross-selling, satisfaction, retention, and loyalty
This workshop is complimentary. Share this invitation with your peers in sales, marketing, customer service, and operations within your organization. Cross-functional teams are encouraged to attend.
Space is limited. Register today!