Customer Experience Journey Mapping Workshop - Berlin

  • Oracle Customer Visit Center ehrenstraße 42 (Humboldt Carré) Raum: Adenauer 10117 Berlin Germany

Oracle Customer Experience Journey Mapping Workshop

Re-Imagine Your Customers’ Odyssey!

Your customers are embarking on a journey with your brand. We can show you how to guide their experience along the way.

Customers’ attitudes and behaviors are ever-changing in the buying process. Journey mapping is a customer-focused, in-demand methodology that allows you to look through your customers’ eyes and understand their experience with your brand.

To learn about this powerful tool, please join Oracle for a Customer Experience (CX) Journey Mapping Workshop. This workshop will be packed with leadership best practices that impact CX initiatives, real-world examples, and exercises to help you become skilled at viewing your company and products as a customer does. You will walk away with ideas to implement new processes and solutions for your organization.

Top Reasons to Attend:

  • Journey through a customer’s buying process in an interactive activity with peers
  • Uncover CX challenges and areas that need improvement within your business
  • Take away actionable CX tools to boost key business measures: acquisition, cross-selling, satisfaction, retention, and loyalty

This workshop is complimentary. Share this invitation with your peers in sales, marketing, customer service, and operations within your organization. Cross-functional teams are encouraged to attend.

Space is limited. Register today!