Customer Experience Journey Mapping Workshop - New York

  • Oracle Corporation 120 Park Avenue | 26th Floor New York City, NY 10017 USA

ORACLE CUSTOMER EXPERIENCE JOURNEY MAPPING WORKSHOP

Don't miss your chance to experience and learn how to apply Customer Journey Mapping to improve your customer experiences.

We won't be talking about technology or products, but we will focus on teaching you how Customer Experience (CX) Journey Mapping can help you with customer-centric transformation at your organization.

Our goal is to teach you a new approach that will help your organization build the skills to rapidly frame customer experience issues and opportunities. This FREE workshop is an energetic 3-hour course showcasing a process needed to take an outside-in approach to mapping customer journeys.

  • Get hands-on experience building a CX journey map
  • Learn how to apply journey mapping into your organization to help introduce new customer experiences into your business
  • Network with other CX professionals and the Oracle CX Team

If you can't join us, or if there are members of your organization who would like to join on your behalf, please feel free to forward the invitation to them so they can register.

We hope you can join us!
The Oracle CX team