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Customer Experience Journey Mapping Workshop - Minneapolis

  • 900 2nd Ave S. Suite 9016 Minneapolis, MN, 55402 United States (map)

Re-Imagine Your Customers’ Odyssey! 

Your customers are embarking on a journey with your brand. We can show you how to guide their experience along the way. 

Customers’ attitudes and behaviors are ever-changing in the buying process. Journey mapping is a customer-focused, in-demand methodology that looks through your customers’ eyes at the experience with your brand. 

To learn about this powerful tool, please join Oracle for a Customer Experience (CX) Journey Mapping Workshop. This workshop will be packed with leadership best practices that impact CX initiatives, real-world examples, and exercises to help you become skilled at viewing your company and products as a customer does. You will walk away with ideas to implement new processes and solutions for your organization.

Top Reasons to Attend:

  • Journey through a customer’s buying process in an interactive activity with peers

  • Uncover CX challenges and areas that need improvement within your business

  • Take away actionable CX tools to boost key business measures: acquisition, cross-selling, satisfaction, retention, and loyalty

This workshop is complimentary. Share this invitation with your peers in sales, marketing, customer service, and operations within your organization. Cross-functional teams are encouraged to attend.

Space is limited.