Learn the power of journey mapping for great customer experiences!
We hope you can join us for a workshop that is fun, fast-paced, and a collaborative exercise that enables organizations to learn how to employ empathy and customer perspective in understanding individual interactions with their brand.
This is a complimentary educational workshop and we won't be talking about Oracle products or services. Instead you'll learn the impact of looking “Outside-In” to better understand your customers' needs and feelings about doing business with you.
8:30 - 9:00am -- Check-in & continental breakfast
9:00 - Noon -- Hands-on workshop
Register soon because we reach capacity on these unique events quickly.
We also encourage you to invite others from your organization to participate. (Why? After going through the workshop, many participants have said they wish they'd involved co-workers in the learning experience.)