Back to All Events

Halifax - CX Journey Mapping Workshop

  • Nova Scotia Community College, IT Campus 5685 Leeds St | Rm B239 Halifax, NS B3K 1T3 Canada (map)

Learn the power of journey mapping for great customer experiences!

We hope you can join us for a workshop that is fun, fast-paced, and a collaborative exercise that enables organizations to learn how to employ empathy and customer perspective in understanding individual interactions with their brand.

This is a complimentary educational workshop and we won't be talking about Oracle products or services. Instead you'll learn the impact of looking “Outside-In” to better understand your customers' needs and feelings about doing business with you.

Register soon because we reach capacity on these unique events quickly.

We also encourage you to invite others from your organization to participate. (Why? After going through the workshop, many participants have said they wish they'd involved co-workers in the learning experience.)

Want a quick look into Journey Mapping? Check out a short video or a workshop overview.