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Washington D.C - CX Journey Mapping Workshop

  • Oracle Office Reston, VA 20190 USA (map)

Learn the power of journey mapping for great customer experiences

Join us for a workshop that is a cross-industry, fun, fast-paced, and collaborative exercise that enables organizations to employ empathy and customer perspective in understanding individual interactions with their brand.

Grab a Sharpie marker and Post-It notes. Join us to learn the impact of looking “Outside-In” to better understand your customers' needs and feelings about doing business with you.

RSVP here:

Earlier Event: October 11
Atlanta - CX Journey Mapping Workshop
Later Event: October 27
Dusselfdorf - Journey Mapping Workshop