Tools & Materials

We believe that good human-centered design tools and methods ought to be freely available and accessible to those who need them.

Journey Mapping, one of several techniques we use as part of a broader co-innovation toolkit, is an excellent way to bring teams together to quickly frame current issues or opportunities facing an organization, and then rapidly align new ideas to re-framed business challenges.

Find downloadable tools and templates here.

The Process

Innovation methods are not mutually exclusive but rather work in combination.

Here we share our perspectives on combining business acumen fundamentals with a customer-centered mindset in order to solve challenges large enough to matter, but small enough to be executed by an agile team working at speed.

Read our guides and best practices here.